Melissa K. Dyches

Ms. Dyches started with The Forrest Group in June 2001, and serves as the Director of Operations and Policy Services Manager. She is a Licensed Service Assistant with the New York Life Insurance Company. Melissa works directly with Gib and assists him with the tracking and maintaining of all new and current client relationships. In addition to that, she reviews all incoming applications and assists the client, as well as the carriers, with the underwriting process, making it more efficient for everyone. She maintains direct contact with all clients after the underwriting process is completed, by tending to policy service needs and following up when needed. Outside of the office, Melissa is "mom" to her four dogs and enjoys spending time with her family, reading, cooking and volunteering for many causes close to her heart, specifically animal rescue and pediatric cancer.